Who is affected by brand management?

Managing your brand is the ongoing process of communicating to your target audience that you care about fulfilling your promise to them in providing the best solution to their problem. Your target audience must be the priority when managing a brand, but more stakeholders are affected in your brand management strategy.

By considering who is affected by your brand management strategy, you can refine and strengthen your brand. It is important to recognise that brand management must be true to the company throughout the process and altering a brand in the management process should be done with caution as the existing level of trust is at stake.

Brand Management affects

Potential and current clients

Remember that branding is about creating trust and brand loyalty among your customers. You need to constantly remind your target audience they are not forgotten, and your company still cares about them on a personal level. You brand management directly influences their decision-making process and repetitive behaviour.

Top-management

Top-management must completely buy into brand management strategies. Brand management should be incorporated into each of their day-to-day duties in order to reach optimal effect. Management must alter their entire management style should the concept or strategy be new to them. There is no requirement for them to become professional digital marketers, but their full support is necessary indefinitely.

Employees

Employees are urged to be proud of their workplace and this is inspired by top-management’s involvement and efforts to boost the company’s brand. If management prioritises the company’s reputation, employees will follow with a sense of pride in their place of work. Should the company carry itself as a sub-par establishment, employees will likely not be motived or proud of where they work. Remember; employees can be a company’s greatest brand ambassadors.

Investors

A company with a strong brand is more likely to be perceived as one with strong financial goals and strategies. It is true that investors are more focused on numbers but overall first impressions are crucial to secure funding should the company be due to take the next step. An effectively managed corporate brand is one of the company’s best features when offering investment opportunities.

Suppliers

Supplier and buyer relationships can turn sour fast and for various reasons. Suppliers need to trust you as much as you need to trust them. By keeping your brand focused in a professional manner, you reassure your suppliers that you’re not running a children’s show but rather a reputable company. Keep your brand neat and focused to contribute to smooth day-to-day operations.

While managing your brand is as important as any crucial part of operations, do not put too much pressure on the brand. Be true to the company and think of your audience and the rest will follow. It is beneficial to know who is affected by your brand to reach new business goals and to align all stakeholders’ roles in the company to achieve these goals.

Get in touch with the Digital School of Marketing

For more information about brand management, have a look at the Digital School of Marketing’s Brand Management Course. If you want to discover more about this and our other online digital marketing courses, please visit our website.