Phew! 2020 is done and dusted, so let’s focus on recovering strongly with determination, passion, and a drive to succeed. Without a doubt, digital marketing was the main reason that many businesses managed to navigate the stormy waters of COVID-19 and the stay-home orders that plagued markets the world over. The question isn’t if digital marketing is a good idea anymore. It’s become pre-requisite for success, some might argue. What matters now is establishing a solid marketing strategy, and side-stepping avoidable errors before you make them. Here are four serious digital marketing no-no’s you should avoid in 2021:
Forgetting That Changing Times Change Customers
We’re willing to bet money that your life changed significantly in 2020. The one thing we can’t do is market to consumers in the same manner as before COVID-19. People’s needs and desires have shifted, and marketers need to be aware of this when deciding on the problems their business offerings are going to solve. Instead of concern for profit margins, this concern for customer’s needs is what is setting excellent business marketing campaigns apart from the rest.
Neglecting The Importance Of User-Generated Content
Consumers are flocking to online marketplaces in their droves. Online buying inevitably creates user-generated content, like reviews and recommendations. These instances of consumer validation have been largely overlooked by marketers – until now.
In 2021, earning five-star Google reviews will be a priceless brand approval commodity that businesses should strive for. Getting positive comments on social media? Re-share them! Getting positive words from clients on email? Add them as testimonials to your website!


