When you think about social media you probably think of cat memes and the photos of your best friend’s birthday party. But social media isn’t just for being social.
These days also it’s about social selling.
Social media is a powerful force that puts potential employees, clients, and customers at your fingertips. It is quite literally the gateway to the world for brands and businesses.
All you have to do is build strong relationships and establish trust. And that is essentially what social selling is about.
What Exactly Is Social Selling?
Social selling is about using social media to find, understand and connect with potential customers. It’s a convenient way to develop meaningful relationships with customers. By nurturing these relationships customers will immediately think of your brand when they’re ready to make a purchase.
If your business has a social presence on Facebook, Instagram or LinkedIn you’re already doing the basics of social selling – even if you’ve never used the phrase to describe your social interactions your audience
However, it’s important to note that social selling doesn’t mean you should spam people with direct messages or tweets. That’s a sure-fire way to lose customers.
The trick to successful social selling is waiting for the right moment to assist your audience. By joining the conversation when you’re needed customers will see your brand as caring, helpful and valuable. This will go a long way in creating strong relationships.